Shipping policy
Shipping Policy
We aim to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below for details.
1. Order Processing Time
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All orders are processed within 1–2 business days after receiving your confirmation and payment.
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Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Duration
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Local Deliveries: Estimated delivery time is 3–5 business days.
Please note that delivery times may vary due to weather conditions, public holidays, or customs delays.
3. Delivery Issues
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We are not responsible for shipping delays caused by courier services.
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In case of wrong address entry or unclaimed packages, additional shipping fees may apply for reshipment.
4. Damaged or Missing Items
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If you receive a damaged package or missing item, please contact us within 24–48 hours of delivery with photo evidence.
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We will investigate and arrange a replacement or refund if applicable.